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Thanksgiving Food Help Hotline Numbers and Website Links

First time you've attempted to cook a turkey? Not sure if it's done? Just need help in general? Lots of agencies and companies have set up websites and help lines for you to call with your last-minute questions.

See also these food safety FAQs from the USDA:
Common Food Safety Questions




Hotline Numbers

Click on the links for additional instructions and information from each entity.

Butterball Turkey Talk-Line
Butterball is providing a phone hotline, help via texting or email, and online recipes.
1-800-288-8372
Foster Farms Consumer Affairs
Mon. - Fri., 8AM - 5PM PST
1-800-255-7227
The HoneyBaked Ham Company
Agents available from 8AM - 6PM, Mon. - Fri., EST. To find answers to frequently asked questions (like, "How do I thaw my HoneyBaked ham?" visit this link on their site.
1-800-641-8290
Honeysuckle White Turkey Line and Consumer Affairs
Automated Help Line: Pre-recorded Info Line
24 hours a day, 7 days a week. Live Help: Available Mon. - Fri., 8AM - 5PM CST (not available on Thanksgiving Day or Christmas Day)
Automated Help:
1-800-810-6325
Live Help:
1-800-532-5756
Jennie-O Turkey Store
Mon. - Fri., 8AM - 4PM CT
1-800-621-3505
1-800-TURKEYS
Reynolds Oven Bag and Product Tips with more oven bag tips here. 1-800-433-2244
Shadybrook Farms Turkey Line
Pre-recorded Info Line
24 hours a day
1-888-723-4468
Shadybrook Farms Consumer Affairs Line
Mon. - Fri. between the hours of 8AM–5PM CST. Specialists are not available on Thanksgiving Day or Christmas Day.
1-800-532-5756
USDA Meat & Poultry Hotline
Talk with a food safety specialist (in English or Spanish) from 10AM - 4PM Eastern time on weekdays year-round. An extensive menu of recorded food safety messages may also be heard 24 hours a day. (The Hotline is closed on Federal government holidays, with the exception of Thanksgiving Day. Hours of operation on Thanksgiving are 8AM - 2PM, EST).
1-888-674-6854


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